Senior Waiters-Norwegian Cruise Line Italian speaking applicants

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Wednesday, January 27, 2010

Senior Waiters-Norwegian Cruise Line Italian speaking applicants

Norwegian Cruise Line is currently searching for fluent Italian speaking Senior Waiters for seasonal and full-time opportunities.

The duties and responsibilities of the Senior Waiter include but are not limited to:

Responsible for assisting in achieving the departmental guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization.

Checks with every guest, during each meal period, to ascertain satisfaction with service and food.

Follows and is compliant with all Public Health rules and regulations.

Oversees, directs and instructs appropriately his/her assistant in order to ensure timeliness of service and guest.

Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.

Acts in a supervisory role when asked or scheduled by the restaurant management seeing to successful completion all the tasks and projects that are assigned.

Takes ownership and sees to completion the side duties assigned by management such as inventories, linen, china, glassware, menus, stateroom wine deliveries, uniforms and orientation for new or returning crew.

Assists management in conducting the training of waiters, junior waiters, restaurant stewards and mess staff. Attends the regular departmental meeting and the training sessions as scheduled.

QUALIFICATIONS

Must be able to communicate fluently in both Italian and English languages.

Minimum of three years working experience within the restaurant organization in NCL and or a minimum of three years working experience in a fine dining environment in hotels or restaurants.

Proven track record in achieving positive guest comments, service scores and high beverage sales.

Excellent food and beverage knowledge expressed in positive results in company tests.

Must be able to manage and service a workstation in a restaurant that is comprised of 18 to 24 seats.

Must be able to direct and supervise 1 assistant.

Must be able to carry up to 12 covers in a waiter tray or 16 glasses in the same fashion.

Must be able to serve breakfast, lunch and dinner within the time frames established by the Company for each meal period and for the different amounts of guests seated at a table.

EDUCATION

Secondary Education degree or equivalent is mandatory.

Courses and or training in safety, environmental, public health and sanitation regulations and procedures are required.

ATTRIBUTES

Proactive, Team Player, Problem Solver

Passionate about hospitality and customer service driven

Must have a professional appearance and good hygiene

Respect for all co-workers and guests

Pride in your work by creating positive energy, excitement and fun

Able to work 7 days a week

Demonstrate positive behaviors; smiling, being polite and courteous

Able to develop a camaraderie with team members

Ability to live in close quarters, share limited space with other cabin-mates


PHYSICAL REQUIREMENTS

While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk or hear and taste or smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds. This job requires specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

All team members must be physically able to participate in emergency life saving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.

Work within different temperature changes—indoors to outdoors.

Able to pass basic safety course.

This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.

Conditions for Employment

Any employment offer for NCL is contingent on the ability of the applicant, candidate and/or new hire to successfully complete a police background check and a medical examination including drug screening. Candidates must also have a valid passport and possess the ability to obtain a C-1/D working visa prior to being assigned to a ship.

We reward our team members with competitive salaries, transportation to and from the ship, accommodations, all meals, and opportunities for advancement of more information on other benefits from NCL, visit our website, www.ncl.com.

Looking forward to hear from you.

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