Customer Service / Administration (Fairfax County, Virginia)

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Saturday, September 10, 2011

Customer Service / Administration (Fairfax County, Virginia)

Successful Internet retail business specializing in Historical Documents which is operated out of home in Fairfax County. The company has been operating on the Internet since 1996 and is owned and managed by founder( who is a CPA) and has worked as a Chief Financial Officer, Chief information Officer and in other capacities for both Public and non Publicly held companies

SUMMARY
Provide support to business in dealing with customers, managing website, and other general office responsibilities as needed.

Minimum 20 hours/week but can be flexible as to hours

PRIMARY RESPONSIBILITIES
1. Scanning Documents in Photoshop type software
2. Add and delete products on website
3. Create and modify documents using Microsoft Office.
4. Filing and general clerical
5. Research old company information
6. Process orders and complete orders
7. Answer telephones and transfer to appropriate staff member.
8. Other duties as assigned

KNOWLEDGE AND SKILL REQUIREMENTS
1. Good reading, writing, and math skills required.
2. Good computer skills and knowledge of Internet
3. Good telephone etiquette skills and able to deal with customers
4. General knowledge of stocks and bonds and/or desire to learn
5. Ability to troubleshoot

GENERAL PERSONAL REQUIREMENTS
1. Must be a mature and trustworthy individual
2. Can be around friendly dogs and cat -- No Allergies
3. Able to work in a non smoking environment
4. Able to keep information confidential
5. Self Starter
6. Flexible and ability to operate in an unstructured environment
7. Intelligent with ability and desire to learn about operations of a small business
8. Good sense of humor

EXPERIENCE & EDUCATION

1. Minimum of two years in College degree with classes in Business Administration, Computer Science or Information Systems
2. At least 2 years experience operating in a business office environment
3. Experience with Microsoft Office products
4. General knowledge of PC

Feel free to call 703-787-3552 should you have any questions. Please ask for Bob.

Please send resume to:
Scripophily.com
P.O. Box 223795
Chantilly, Virginia 20153
Thanks

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